Who We Are
GLINHOLD provides cloud-based solutions, including web-hosting, domain name and related products and services, to businesses, individuals, non-profit organizations and others. As part of the GLINHOLD corporate family, is able to provide a variety and range of products and services to help Subscribers with their technological needs.
The information that GLINHOLD collects in connection with the Services is hosted on servers located in the United States (U.S.), unless otherwise provided. By using the Services, you freely and expressly give Bluehost your consent to export your information and data to the U.S.
Information We Collect Subscriber Information.
Subscribers are asked to provide certain personal information when they sign up for GLINHOLD services including name, postal address, email address, telephone number, and billing information (such as a credit card number). In addition, to register a domain name, Subscribers are asked to provide this information for the registrant, administrative contact, technical contact and billing contact of the domain name (collectively, «Domain Name Registration Information»), for submission to the appropriate domain registry or registration database. Subscribers may also be asked to complete an online form that collects information about demographics, product usage and preferences, along with other information that will help us improve our products and services.
Cookies and Tracking
Cookies are electronic collections of information stored on a local computer that are used by websites to keep track of visitors and registered users and to relate one computer transaction to a later one, and other methods of uniquely tracking visitors for different purposes.
You may set your web browser to notify you when you receive a cookie or change the settings on your web browser to clear or disable cookies. If you decide not to accept cookies, you may not be able to take advantage of all of the features of CLKEY.com website. Additionally, please be aware that if you visit third party websites where you are prompted to log in or that are customizable, you may be required to accept cookies. Cookies do not enable third parties to access any of your personal (e.g., contact) information. However, advertisers and partners may also use their own cookies. Bluehost does not control use of these cookies and is not responsible for information collected through them.
CLKEY uses different types of cookies. For example, some cookies are «required cookies» which are necessary for Bluehost’s website to work. In addition, cookies are used to provide Bluehost’s existing Subscribers with the opportunity for continued savings and increased convenience as described in more detail below.
Cookies for Improving Our Web Site
CLKEY uses «performance cookies» to inform Bluehost of a repeat visit. However, these cookies do not tell CLKEY who a visitor is, the visitor’s name, email address, or passwords.
Cookies for Banner Rewards Program.
Cookies for Subscriber Account Management.
For CLKEY Subscribers, CLKEY uses «functional cookies» to store user names for added convenience. For example, the cookie would contain a piece of identifying information such as a customer ID, username, or session ID that would be used to look up the customer ID. CLKEY offers password-protected, web-based management tools as part of its webhosting packages. By storing a Subscriber’s username in a cookie, the Subscriber will not have to fill out form fields each time he or she manages the account. (The cookie does not store passwords.)
Cookies for Advertising.
CLKEY may also utilize «advertising cookies» to track referrals from internal and external affiliates, as well as advertising campaigns. CLKEY may also use a third party service provider to send emails that you have agreed to receive. Pixel tags and cookies may be used in those email messages to help CLKEY measure the effectiveness of its advertising and to enable CLKEY to provide more focused marketing communications to you.
CLKEY may periodically conduct customer surveys. Participation in our customer surveys is voluntary. However, we encourage Subscribers to participate in these surveys because they provide CLKEY with important information that helps improve the types of services we offer and how we provide them to you. Your personal information, if provided, will remain confidential, even if the survey is conducted by a third party service provider on our behalf.
Collection by Linked Websites.
Use of Information
CLKEY uses information it collects primarily to provide and collect payment for its cloud- based solutions and other services. Passively collected information, such as information collected from or about your device including through the placement or reading of cookies or other tracking technologies is used to provide a customized experience as you use CLKEY’s services.
Subscriber Contact/Account Information.
The information collected from Subscribers is used to manage each Subscriber’s account (such as for billing and account management purposes) and to promote other products or services that CLKEY believes may be of interest to its Subscribers. CLKEY may also generate non-identifying and aggregate profiles from information that Subscribers provide during registration (such as the total number of Subscribers in a given category, but not their names). As explained in more detail below, CLKEY may in certain instances use this aggregated and non-identifying information to promote advertisements that appear on CLKEY’s website and in connection with its services. Any such aggregated and non- identifying information that CLKEY collects, and any analysis of such information that it produces, is proprietary information of CLKEY.
CLKEY uses information gathered from its website analytics (for example, User IP addresses) to help diagnose problems with CLKEY servers, and to administer and optimize CLKEY’s website. CLKEY also gathers broad demographic information from this data to help improve its website and make your browsing and purchasing experience more responsive, efficient, or enjoyable. Any statistics gathered by CLKEY are proprietary property of CLKEY.
Responses to Email Inquiries.
When Subscribers send email inquiries to CLKEY, the return email address (and other personal information provided in the inquiry) is used to answer the email inquiry received.
CLKEY may use the contact information provided in customer surveys to follow up on survey answers. CLKEY may also contact you to highlight the changes CLKEY makes in response to your feedback.
Sharing of Information Confidentiality.
With the exception of other members of the Endurance corporate family and trusted business partners who work with or on behalf of CLKEY, and are subject to specific confidentiality agreements, CLKEY will not provide or sell to any third party your personal information and will keep all Subscriber information confidential, subject to the following:
Upon registration for CLKEY services, certain Subscriber information may be transferred to trusted affiliated or unaffiliated third parties that help CLKEY provide certain services or that provide certain services on CLKEY’s behalf. For example, Subscriber information may be transferred to CLKEY’s affiliated registrar, FastDomain (WHOIS Domain Name Registration Information), or to unaffiliated third parties that help CLKEY provide email services or SSL certifications.
Some services are offered or promoted in conjunction with a CLKEY partner or sponsor. For example, CLKEY may partner with other corporate affiliates of Endurance or with trusted non-affiliated partners for co-promotions of a particular product or service. CLKEY may share certain Subscriber contact information but no billing information with CLKEY’s partner or sponsor in order to provide the relevant services or to run the promotion. If CLKEY shares Subscriber information with partners and sponsors, CLKEY requires that they maintain the Subscriber information in confidence, and use the information solely for purposes of providing the services or carrying out the agreed upon promotion.
CLKEY does not share personally identifiable information about individual users with advertisers. CLKEY may display online advertisements and share aggregated and non- identifying information about Subscribers collected through the registration process or through online surveys and promotions with certain advertisers. This aggregated and non- identifying information may be used to deliver tailored advertisements. For example, an advertiser may tell CLKEY the audience it wants to reach (e.g., males between 25 and 55 years of age) and provide CLKEY with an advertisement tailored to that audience. Based upon the aggregated and non-identifying information collected by CLKEY, CLKEY may then display the advertisement to the intended audience.
In addition to sharing survey information with service providers confidentially as described above, CLKEY may share aggregated, non-personally identifying information
obtained from customer surveys within the Endurance corporate family or with third parties.
CLKEY may access, preserve and share Subscriber information with companies, organizations, governmental entities or individuals outside of CLKEY if we believe, in good faith, that the law requires us to do so. This may include, but is not limited to, responding to subpoenas, court orders or other legal processes (such as law enforcement requests). CLKEY may access, preserve and share Subscriber information as necessary to: establish or exercise CLKEY’s legal rights or defend against any legal claim including threatened claims involving CLKEY based on the anonymity of a domain name; investigate, prevent, or take action regarding suspected fraud or other illegal activities; prevent death or serious physical harm to any person; or investigate violations of CLKEY’s Terms of Service.
In certain jurisdictions or pursuant to the rules of the Internet Corporation for Assigned Names and Numbers («ICANN») or certain registries, Domain Name Registration Information has to be made available and accessible to the public through a «WHOIS» search. The WHOIS database is a publicly accessible database that lists the Domain Name Registration Information for a particular domain name, the name server(s) to which the domain name points, and the domain name’s creation and expiration date. The Domain Name Registration Information you provide is hosted by CLKEY or a third party service provider and is made available to the public through WHOIS searches. CLKEY may deposit your Domain Name Registration Information with a third-party escrow provider to comply with ICANN requirements. At times, Subscribers may receive solicitations that result from searches of the publicly available WHOIS database by other companies or individuals. Any such solicitations or SPAM do not come from CLKEY and CLKEY does not control the use of WHOIS information by third parties.
Your Options Unsubscribe/Opt-out.
When you become a Subscriber of CLKEY, you are automatically subscribed to receive transactional notices about your account, email newsletters and news of special promotions offered through CLKEY and/or in conjunction with CLKEY’s partners.
To unsubscribe from CLKEY newsletters and promotional mailings, please update your preferences in your CLKEY control panel or contact CLKEY support. You may also unsubscribe through the links provided in promotional email messages sent by CLKEY or on CLKEY’s behalf.
How to Access or Modify Your Information.
CLKEY allows you to access, update, and correct inaccuracies in your personal information in CLKEY’s custody and control, subject to certain exceptions prescribed by law. You may request access, updating and corrections of inaccuracies in your personal information CLKEY has in its custody or control by accessing the control panel or by contacting support
via email, phone or online chat. CLKEY may request certain personal information for the purposes of verifying the identity of the individual seeking access to their records.
To ensure you receive the information you need to manage your account and protect your privacy, please be sure to keep your contact and billing information up to date. You can update all account-related information directly through your control panel. Alternatively, you can contact CLKEY support.
Children Under 13
This website is not directed towards children and CLKEY does not seek to collect any personal information from children. If CLKEY becomes aware that personal information from a child under the age of 13 has been collected, CLKEY will use all reasonable efforts to delete such information from its database.
Encryption. When a Subscriber orders from CLKEY, personal data transmissions are encrypted and all of the Subscriber’s personal information is protected. CLKEY uses Secure Sockets Layer (SSL), the industry standard, for encrypting all personal information, including name, address and credit card numbers.
Revisions to this Policy
Contact Us Regarding This Policy
New Horizon Building, Ground Floor, 3 1/2 Miles Philip S.W. Goldson Higway, Belize City, Belize
Applicable to All Reseller Relationships
In addition to all of the terms and conditions set forth above, the following terms apply to CLKEY Reseller relationships only.
Information Related to Data Collected through Resellers.
CLKEY may collect information under the direction of Resellers, and CLKEY has no direct relationship with the individuals whose personal data is provided, processed or obtained by CLKEY’s Resellers. Customers who seek access, or who seek to correct, amend, or delete inaccurate data should direct their query to the Reseller’s data controller. If the Reseller requests that CLKEY remove the data, CLKEY will respond to such request within thirty (30) business days.
If you are a customer of one of CLKEY’s Resellers and would no longer like to be contacted by such Reseller, please contact the Reseller from whom you purchased products or services.
CLKEY retains personal data it processes on behalf of CLKEY’s Resellers for as long as needed to provide services under the relationship. CLKEY will retain and use this personal information as necessary to comply with CLKEY’s legal obligations, resolve disputes, and to enforce its agreements.
This file was last modified: June 22, 2017.